Shipping Policy
Shipping Rates
Australia-wide shipping is a flat rate of $10.00 per order.
Free shipping is available on all orders over $50.00 AUD. Free shipping will be automatically applied at checkout when your order qualifies.
Processing Times
All books are packed and dispatched from Australia.
Please allow 2–5 business days for your order to be processed and shipped. During book launches, promotions or holiday periods, processing times may be slightly longer.
If your order includes a signed copy, please allow a little extra time for personalisation and packing.
Delivery Timeframes
All orders are shipped from Leeton, NSW via Australia Post.
Please allow approximately 3–10 business days for delivery, depending on your location and Australia Post service standards.
International Orders
International shipping may be available on request.
If you would like a signed paperback shipped outside Australia, please contact Tess before placing your order to discuss shipping options and costs.
Order Tracking
Tracking information will be provided where available once your order has been dispatched.
Damaged or Missing Orders
If your order arrives damaged, or if you believe it has been lost in transit, please get in touch within 7 days of delivery (or expected delivery) so we can assist.
Contact
For any shipping questions, please visit the Connect page or contact Tess directly via the website.
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